Crash Course Driving School

Crash Course Driving School offers intensive driving courses in Derby. Its speciality is intensive driving courses. The school provides B+E trailer training in Derby and Burton. Instructors are DVSA approved. It offers automatic and manual driving courses. One-to-one driving tuition is provided. Flexible pick-up and drop-off points are available for driving lessons in Derby. Instructors work days, evenings and weekends.

Learning to drive quickly sits at the heart of this Derby operation, and the accounts left by pupils sketch a mixed experience. Praise surfaces for the pace of tuition, with a learner passing the practical test inside three weeks and another succeeding at the first attempt following an intensive course. Instruction itself earns credit, one customer naming Thomas as a great instructor.

A thread running through the positive comments concerns how lessons were arranged to settle nerves, a previously anxious pupil describing a fresh approach to driving that helped manage anxiety. That favourable strand does not carry through the whole record. Reviews regularly refer to trouble making contact, describing emails that went unanswered when lessons needed rebooking or cancelling. The same difficulty appears in a longer account, where someone reports waiting months for a refund and characterises the service as unprofessional.

Communication problems extend to the telephone line, which one person says cuts out seconds after connecting, leaving them unsure whether lessons were still running. The intensive route evidently suits learners seeking a swift pass, and the named instructor is singled out for praise, yet the handling of messages, cancellations and refunds is described by more than one customer as a serious weak spot.