Ashley Neal Driving Instruction in Liverpool holds a 4.8-star rating across 586 Google reviews, with instructors Arash, Owen Arrands and Roy frequently named for patient, detail-focused teaching. Arash is mentioned for accommodating university timetables and helping nervous pupils rebuild confidence after previous test failures, while Owen, based in the St Helens area, is praised for calm reassurance and adapting explanations when something isn't clicking. Roy's patience with anxious beginners around Sefton Park also features strongly, with reviewers describing steady week-by-week progress and, in several cases, test passes with zero or very few faults.
Reviews
4.8 / 5 · 586 totalI passed at Norris Green with Arash as my driving instructor. He really helped build my confidence and be more independent, giving good explanations. Thank you very much!!
Couldn’t have asked for a better driving instructor (Arash) Really patient and easy to get along with. I enjoyed every lesson I had with them. They explained things properly, helped build my confidence, and were always encouraging even when I made mistakes. I felt really well prepared for my test and passed feeling confident thanks to their help. Would definitely recommend to anyone learning to drive!
Passed my driving test first time yesterday with Roy, and I can’t recommend him enough ! He is very knowledgeable, patient, and supportive, and always makes you feel at ease while learning. His guidance and encouragement helped me build my confidence and pass my test. A brilliant instructor – thank you, Roy! I’ll definitely be recommending him to anyone looking for a driving instructor in the future !!
My son had been having manual driving lessons with this driving school since October 2025. His driving instructor told him to put in for his practical driving test after passing his theory test. My sons driving test is this month and the driving instructor has changed cars from a manual to an automatic and has since left the company,knowing that my son has his test booked. I reached out to the owners only to be told that they could not help my son. I'm sorry, but if I owned a franchise and this happened to one of my pupils, then I would take full responsibility and help as much as I could,knowing that the test date was due soon. Just felt that my son had been kicked to the kerb. I know how busy driving schools are but just no support whatsoever. Not even a contact number where you can speak to anybody, just a silly voicemail asking to use their website. What has happened to humanity? Absolutely disgusting. Please be aware when using a franchised driving school that things can turn bad really quickly.
My instructor was Arash, He was great and very patient with me. He helped with my confidence and my overall awareness. I passed my test the first time with no issues. I highly recommend Arash for anyone who is looking for an instructor.
Happy to have passed my driving test first time today in Norris Green thanks to the excellent instruction from Lewis Gibbons. Lewis' clear and patient teaching has hugely improved my confidence behind the wheel, I would recommend him to anyone wishing to learn to drive!
Absolutely brilliant experience with this driving school from start to finish. A big thank you to Lewis G for all the lessons, advice, and support along the way. He was easy to get on with, and a top instructor who really helped build my confidence behind the wheel. I took my test at Norris Green and passed in the end couldn’t have done it without his help. Highly recommend this driving school, and especially Lewis, to anyone learning to drive! 😎🚗